CONTACT
Direct support
Need help with your account, a booking, an invoice, or a subscription? Email the Zelor support team at Alien Visual Solutions LLC.
support@alienvisualsolutions.com →HELP / SUPPORT
Support for the crew
Questions about Zelor, subscriptions, or a technical issue? Start here.
APPLE
Subscription help
For renewals, cancellations, and billing through Apple, users can manage subscriptions in their Apple account settings.
Apple subscription help →LEGAL
Privacy & terms
Quick access to Zelor’s policy pages.
Privacy Policy →Terms of Use →
FAQ
Frequently asked questions
What is Zelor?
Zelor helps AV freelancers manage bookings, invoices, expenses, mileage, and useful field tools in one app.
How much does Premium cost?
The planned subscription is $4.99 per month after a one-month introductory trial for eligible new subscribers.
How do I cancel?
Open your Apple device settings, tap your name, open Subscriptions, and manage Zelor there if the subscription is active.
Can I get a refund?
Refund requests for App Store purchases are handled by Apple through reportaproblem.apple.com.